Our 4 Step Support Process

We aim to provide the best possible support to our customers. This page aims to point you in the right direction to help us get your issue resolved in the fastest possible time. If you would prefer to ask us a question, or speak to one of our UK based specialists, we have provided the relevant details below. To start please follow our 4-step process below...


Step 1 – Are there any current issues?

Are there any Current Issues

While we aim to have all systems operational 24 hours a, day 7 days a week there can sometimes be unexpected outages or scheduled maintenance. Before contacting customer support, please view our system status pages to see if there are any known issues. View Our System Status

Step 2 – Knowledgebase & Self help guides

Knowledgebase

The majority of customers find the answer they are looking for in our knowledgebase, without the need for a phone call. Login to your control panel or visit our self-help guides for things like Email setup guides, FTP instructions and domain name validation.

Step-3 – Ask us a question

Online Questions

Our UK based support team are available to answer your queries via the helpdesk 24 hours a 7 days a week. Click the link below, login to your control panel then simply select Support and ask us a question, we will get back to your query as soon as possible. Ask a Question

Step 4 – Call us

Contact us by Phone

You can contact us by phone during business hours (Monday – Friday 09:00 until 17:30).
Our UK based support team will be happy to help. Please have your customer number ready it really helps to speed up your query.

Call 0207 448 4606

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Ultra-low price for new Resellers

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  • 100% discount on web hosting
  • 50-100% discount on email
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  • 20% discount on dedicated servers

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A. Man

"A simply amazing friendly service - they do what they say they do, thats all I can say really. "

Scott Savage- Savage Creations

Buy, setup & manage

Buying products for new or existing customers is easy with HostLove. Our custom control panel is fantastically simple to use and works on most mobile devices as standard - no extra charge!

The HostLove control panels provide full access to purchase our full range of products including domain names, professional email and of course the best website hosting in the UK.

If you are serious about reselling we also offer a fully featured easy to use JSON based API

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Manage on the move - FREE responsive control panel

We recently saw that other hosting companies CHARGE for mobile access to their control panels, our jaws hit the floor here at HostLove towers. Not us, our CP is simple, responsive and free.

Manage your products and customers in your Control Panel Purchase new products all from within your CP

Domain Names

69

Hosting Details

2

Email Management

1

Dedicated Servers

None

Hosting locations across the UK

We own and operate 8 UK datacentres – no middle men! This allows us to provide services of higher quality and lower cost than any other hosting provider - it really is that simple.

Start your own web hosting company in minutes

You may have lots of customers who you manage websites or services for - we know this takes up your time and money. HostLove lets you buy hosting products at wholesale prices and makes it easy for you to manage and renew them.

You save time, you get the ability to make a nice profit margin, and HostLove takes care of everything else!

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Make huge savings across the whole range of HostLove packages, including...

Web Hosting

FREEUK Hosted 24x7 support

Windows and Linux web hosting packages with full MySQL database functionality, end user access for FTP and full email products.

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Domain Names

£4.15Lifetime Low Prices!

The best extensions at flat reseller prices. We provide full DNS functionality and a mobile friendly multi-tiered control panel.

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SSL Products

£36 Secure your site easily

Security and reassurance - HostLove provide a full selection of Secure certificates from simple to extended validation solutions.

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Enquiry Form

Please fill out your details and one of our team will be in touch and set-up your brand new control panel. From here, you can order products, add customers and fully manage your account